Contact us before you return an item

We may grant store credit or exchange for a new, unopened and unused item returned within 30 days of the date of purchase. The sales receipt is required.

 

With regard to substandard or damaged products, do not hesitate to contact us. We would appreciate the opportunity to make things right for you.

 

Contact us before you return an item:

 

 •  Come by the store

 •  Call 202-299-0440

 •  Email inquiry@bitethefruit.com

 •  Fill-in our contact form

 

These items are not returnable:

 

 •  Cleaning Solvent (Video Head Cleaner, Aerosol Spray, etc.)

 •  Clearance or Discounted Product 

 •  Custom Order (Alterations, Resized Harness, etc.)

 •  Edible Product (Candy, etc.)

 •  Hygiene-Related Product (Douche, Toy Cleaner, etc.)

 •  Intimate or Personal Product (Underwear, Dildo, etc.)

 •  Lubricant