Contact us before you return an item

All sales are final. No refunds given. Exchange or store credit may be requested for new, unopened and unused non-personal item returned within 30 days of the date of purchase with sales receipt.

 

With regard to substandard or damaged products, do not hesitate to contact us. We would appreciate the opportunity to make things right for you.

 

Contact us before you return an item:

 

 •  Come by the store

 •  Call 202-299-0440

 •  Email inquiry@bitethefruit.com

 •  Fill-in our contact form

 

These items are not returnable:

 

 •  Cleaning Solvent (Video Head Cleaner, Aerosol Spray, etc.)

 •  Clearance or Discounted Product 

 •  Custom Order (Alterations, Resized Harness, etc.)

 •  Edible Product (Candy, etc.)

 •  Hygiene-Related Product (Douche, Toy Cleaner, etc.)

 •  Intimate or Personal Product (Underwear, Dildo, etc.)

 •  Lubricant